Privacy Policy
How Vistagram collects, uses, and protects your information.
Table of Contents
Welcome to Vistagram. This Privacy Policy explains how Vistagram ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you register and use Vistagram, we collect information you provide directly to us, including:
- Account Information: Name, phone number, and email address when you register.
- Studio Information: Studio name, logo, address, phone number, and email address when you create or update your studio profile.
- Hire Post Information: Event details, required skills, equipment requirements, dates, and location when you create hire posts.
- Group Information: Group names, descriptions, and member details when you create or manage photographer groups.
- Communications: Messages and content you send through the platform.
1.2 Information We Collect Automatically
When you access or use our Service, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Pages or screens viewed, features used, time spent on the app, and interaction data.
- Log Data: IP address, browser type, access times, and referring URLs when using our website.
- Location Data: Approximate location based on IP address. Precise location only if you grant explicit permission.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Vistagram platform and its features.
- Create and manage your account and studio profile.
- Process and display hire posts and connect photographers with event opportunities.
- Facilitate photographer group creation and management.
- Send you notifications about deals, group activity, and hire post responses.
- Curate and deliver relevant photography content in your feed.
- Respond to your comments, questions, and support requests.
- Monitor and analyze usage patterns to improve our Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Comply with applicable laws and regulations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Within the Platform: Your studio profile information (name, studio name, contact details) is visible to other Vistagram users as part of the platform's networking functionality. Hire posts are shared with group members you specify.
- Service Providers: We may share information with third-party vendors who assist us in operating our platform (e.g., cloud hosting, analytics providers). These parties are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted data transmission using HTTPS/TLS
- Secure data storage with access controls
- Regular security assessments and updates
- Employee training on data privacy and security
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account at any time. Upon account deletion:
- Your profile and studio information will be removed from public view within 30 days.
- Some data may be retained for legal compliance purposes for up to 90 days after deletion request.
- Aggregated, anonymized data that does not identify you personally may be retained indefinitely for analytics purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal obligations.
- Portability: Request a machine-readable copy of your personal information.
- Opt-Out: Opt out of certain processing activities, such as marketing communications.
To exercise any of these rights, please contact us at the email address provided in Section 9.
7. Children's Privacy
Vistagram is not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the new Privacy Policy on this page with an updated "Last Updated" date.
- Sending a notification through the Vistagram app.
Your continued use of the Service after we post changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- App: Vistagram
- Email: privacy@vistagram.app
- Website: vistagram.app
We will respond to your inquiry within 30 business days.